Cancellation and refund policy

Last updated: 23 October 2026

Cancelling

• Cancel any time in the app: Settings → Account → Cancel subscription. You can also email support@jobrelay.in from your account email.
• After you cancel, you keep access until the end of the month you paid for, and you aren't charged again.
• The free trial needs no payment, so there is nothing to cancel during it.

Refunds

• Charged by mistake: if you are charged twice, charged after you cancelled, or charged the wrong amount, we refund the extra charge in full.
• First payment, 7 days: if JobRelay doesn't work on your PC and we can't fix it within 7 days of your first payment, we refund that payment in full.
• If we stop offering JobRelay, we refund the unused part of your current month.
• Apart from these cases, a month that has already started isn't refunded, and we don't refund part-months.

How to ask for a refund

Email support@jobrelay.in from your account email within 30 days of the charge. Include the date and amount, or the Razorpay payment ID from your receipt. We reply within 48 hours.

How refunds are paid

An approved refund goes back to the card, UPI or bank account you paid with, through Razorpay, within 5 to 7 working days of approval. Your bank may take a few more days to show it.