JobRelayPrivacy policy
Last updated: 23 October 2026
This policy explains what personal data JobRelay handles, why, who else receives it, how long it is kept, and your rights. It follows India's Information Technology Act, 2000 with its rules on personal data, and the Digital Personal Data Protection Act, 2023 with its rules.
Who we are
JobRelay is run by Tejas Gowda T R ("we", "us"), Bengaluru, Karnataka (full address on our contact page). We decide how your personal data is used, so under Indian law we are its data fiduciary. Questions about your data: support@jobrelay.in, or our grievance officer (at the end of this page).
The short version
- Your profile, your résumé, your job-site logins and your application history stay on your own computer.
- Our server keeps your email address, your trial or subscription status, and daily counts of AI use.
- When the app uses AI, the question and the parts of your profile needed to answer it pass through our server to Anthropic's Claude. We don't store them.
- We don't sell your data, show ads, or use tracking cookies.
What stays on your computer
These are kept in the %APPDATA%\JobRelay folder on your PC. We can't see them:
- Your profile: name, contact details, address, experience, education, skills, salary and notice period, your answers to screening questions (for example work authorisation or criminal record), and your written answers.
- Your résumé file.
- Your job-site logins. You sign in yourself in a Chrome window that JobRelay opens, and the login stays in that browser profile. We never see or store your passwords.
- Your application history, the results you mark, the questions the app couldn't answer, and the run logs.
Anyone who can use your Windows account can open these files, so keep your PC locked. "Copy details for support" copies the app version, your PC's details and the last run's log, never your profile. It reaches us only if you paste it into an email.
What we receive, and why
| Data | Why | How long we keep it |
|---|---|---|
| Your email address | Sign-in codes, your account, and service emails (receipts, trial ending, changes to these terms) | Until you delete your account |
| Sign-in codes | To check that it's you | They expire after 1 hour |
| Trial and subscription details: plan, status, dates, Razorpay subscription ID, invite code and number of invites | To give you the access you have, and to add invite days | Until you delete your account. Payment records: as long as tax law requires (up to 8 years) |
| AI requests: a form question plus the parts of your profile needed to answer it (for example skills, experience, preferences, notice period, salary expectations). When you click "Fill from my résumé": your résumé PDF. When you click "Write it for me": your profile summary. | To write the answer, read your résumé, or draft your answers | Not stored by us. Passed to Anthropic, then discarded |
| AI use per day: number of answers and amount of text | Daily limits, and to keep our costs in check | Until you delete your account |
| Emails you send us | To help you | Until your request is closed, then up to 2 years |
| Technical logs kept by our hosting providers: IP address, time and type of request | Security and fixing faults | A few days |
Card, UPI and bank details are typed on Razorpay's payment page and never reach us.
Who else processes it
- Supabase hosts our account database and server functions, in its Mumbai, India region.
- Anthropic, PBC (USA) writes the AI answers. It processes requests under its commercial terms, which don't allow it to train its models on them by default.
- Razorpay Software Private Limited (India) takes payments. Its own privacy policy covers the payment details you give it.
- Resend sends our sign-in and service emails, so it receives your email address.
- Cloudflare hosts this website and forwards email sent to our support address.
- The job sites you turn on receive your applications from your own accounts, as if you had applied by hand. Their own privacy policies apply, and we don't control what they or the employers do with your applications.
Some of these providers process data outside India, for example in the USA. We use only providers that protect it with strong security, and we follow any limits the Government of India sets on sending data abroad. Apart from these providers, we share personal data only when the law requires it (for example a valid court or government order), or to stop fraud or abuse of the service.
Consent and your choices
- By creating an account you agree to this policy. You can withdraw that consent at any time by deleting your account (Settings → Delete my account). Processing then stops, apart from records the law requires us to keep.
- Settings → Use AI for questions my profile doesn't answer turns AI off for runs. Those jobs are then skipped and the questions wait for you. "Fill from my résumé" and "Write it for me" use AI only when you click them.
- You can edit or delete any profile data in the app. Settings → Delete all data on this PC removes everything the app stored on your computer.
Your rights
You can ask us to:
- give you a summary of the personal data we hold about you and who we have shared it with;
- correct or update it (most of it you can edit yourself in the app);
- erase it. Delete your account in the app, or write to us from your account email. We finish within 30 days.
You can also nominate someone to use these rights for you if you die or can't act yourself, and raise a complaint with our grievance officer. If you're not satisfied with our answer, you can complain to the Data Protection Board of India. We may first need to confirm that a request really comes from you.
Security
All connections use HTTPS. Each account can read only its own records. The AI and payment keys stay on our server. On your PC, the sign-in session is encrypted with Windows' own data protection. If a breach affects your data, we'll tell you and the authorities as the law requires.
Children
JobRelay is only for people aged 18 or over. We don't knowingly process children's data, and we delete an account we learn belongs to someone under 18.
Changes to this policy
If a change matters, we'll email you or show it in the app at least 15 days before it applies. The date at the top shows the current version.
Contact and grievance officer
Grievance officer: Tejas Gowda T R, Founder
Email: support@jobrelay.in · Phone: +91 82960 82806
Address: on our contact page
We acknowledge every complaint within 48 hours and resolve it within 30 days.